Terms and CONDITIONS
General
By accepting our quote, you have read and agreed to the following Terms & Conditions.
Devine Shine Auto Detail LLC holds the right that the contents published on our website is correct. We reserve the right to change our pricing without notice. By accepting any service through Devine Shine Auto Detail LLC means they have understood and accepted these terms and conditions.
Preparation Prior To Appointment
Customers should remove all personal belongings, money and other significant items from their vehicle prior to any type of detailing.
Devine Shine Auto Detailing LLC will not accept any liability for any loss or damage to any personal property including the vehicle being serviced, any belongings contained inside of the vehicle or to the location of service.
Liability
Please be aware and understand that Devine Shine Auto Detail LLC is here to provide a Quality Service with Integrity and cannot be held responsible or liable for any valuable items, firearms etc. As well as pre-existing conditions of your vehicle, or any non-factory items and non-OEM parts (i.e. aftermarket accessories), or damage occurring during Service due to wear and tear of the vehicle or by nature. Devine Shine Auto Detail LLC can not be held liable for any damage due to certain conditions including, but not limited to: pre-existing damage (dents, scratches, RE-PAINT, dyes etc.) alarm systems, oxidized or bad paint, loose moldings (any and all), windshields, windshield wipers, bug shields (as they age and crack), rear view mirrors with weak glue, antennas, batteries, any and all engine issues after cleaning, cloth or vinyl convertible tops, broken key fobs.
Window Tint
Paint Protection Film (PPF)
By accepting our quote, you have read and agreed to the following Terms & Conditions.
Devine Shine Auto Detail LLC holds the right that the contents published on our website is correct. We reserve the right to change our pricing without notice. By accepting any service through Devine Shine Auto Detail LLC means they have understood and accepted these terms and conditions.
Preparation Prior To Appointment
Customers should remove all personal belongings, money and other significant items from their vehicle prior to any type of detailing.
Devine Shine Auto Detailing LLC will not accept any liability for any loss or damage to any personal property including the vehicle being serviced, any belongings contained inside of the vehicle or to the location of service.
Liability
Please be aware and understand that Devine Shine Auto Detail LLC is here to provide a Quality Service with Integrity and cannot be held responsible or liable for any valuable items, firearms etc. As well as pre-existing conditions of your vehicle, or any non-factory items and non-OEM parts (i.e. aftermarket accessories), or damage occurring during Service due to wear and tear of the vehicle or by nature. Devine Shine Auto Detail LLC can not be held liable for any damage due to certain conditions including, but not limited to: pre-existing damage (dents, scratches, RE-PAINT, dyes etc.) alarm systems, oxidized or bad paint, loose moldings (any and all), windshields, windshield wipers, bug shields (as they age and crack), rear view mirrors with weak glue, antennas, batteries, any and all engine issues after cleaning, cloth or vinyl convertible tops, broken key fobs.
Window Tint
- Imperfections Per the IWFA (International Window Film Association) – The glass with applied films shall be viewed at right angles to the glass from the room side and at a distance no less than six (6) feet. Viewing shall be carried out in natural daylight, not in direct sun light. The installation is deemed acceptable if all of the following are unobtrusive (effects during 30-60 day cure time should be disregarded). Dirt Particles, Hair and Fibers, Adhesive Gels, Fingerprints, Air Bubbles, Water Haze, Scores and Scratches, Film Distortion, Creases, Edge Lifting, Nicks and Tears. If any of these conditions still exist after 30-60 days we request the customer return at such time to have us evaluate the film. WE CANNOT DO AN INSPECTION OVER THE PHONE, VIA EMAIL OR THROUGH PICTURES; WE MUST SEE THE VEHICLE/GLASS AT OUR LOCATION FOR INSPECTION. ONCE INSTALLED WINDOW FILM MATERIAL IS INTENDED TO BE VIEWED FROM A DISTANCE OF SIX (6) FEET FROM THE GLASS AND IS DEEMED AS ACCEPTABLE.
- Gaps On Edges –While we make every effort to get the film as close to the edges as we can, when window film is installed there may be slight gaps. This allows for the water used in the installation to be squeegeed out. This also ensures that the film edges are not raised up by contact with the frame margin, dot matrix or other moldings, etc. Contact with the frame, dot matrix or moldings can lead to peeling of the film. A gap may also exist due to the type of glass or windows that the film is installed on
- Dot Matrix – Found on certain side windows and most back windows. This is a raised surface from the glass that usually borders the windows. As a result, most films adhere poorly to this area. Resulting in a white appearance from the outside when completely dry. Certain back windows have this matrix on the top which can be a few inches wide.
- Black Borders – Depending upon the thickness (above the surface of the glass) of the border, a very thin white line may appear from the outside when dry where the black border ends.
- Water – The application of any product with an aggressive adhesive system requires the use of water and some type of “slip” agent. Both are harmless. Our installers will wipe down all surfaces which come in contact with water immediately when f inished with installation on that particular piece of glass. Any carpeted areas will return to their original condition. Stereo, Amplifiers, After Market Equipment Please inform us before work has begun of any hidden electrical equipment which may react adversely to water, hidden areas where water is likely to be used.
- Speakers – Most speaker cones are made of polypropylene (plastic) and cannot be damaged by small amounts of water, however, it is suggested that the stereo may not be used for 12 hours after installation to allow any stray moisture to dry.
- Scratches – Any glass, brand new or old, can have light or heavy surfaces scratches, internal or external. These scratches, although previously undetectable will show up after the application of window tint.
- Glass – Antennas, Cell Phones, Or Sensor Signal reception may be impeded after the application of any window film which contains any metal. Signal reception to any hand held or portable cell phone may be impeded after the application of any window film which contains any metal.
- Car’s Interior & Exterior – Most paint is not perfect. Most vehicle interiors are not in perfect condition either. It is natural to look at any new purchase closely, especially one that changes the overall look of your vehicle as much as window tinting. Sometimes minute defects that were already there will now be noticed. Our company is not responsible for any minute flaws in the vehicles interior and or exterior unless thoroughly inspected by the customer and one of the team members before installation begins.
- Door Panel, Rubbers, & Seals – We do not cut rubbers on roll up windows. Sometimes it is necessary to push them down to facilitate drying. Roll all your windows all the way down and up after 3 days from the installation date. To make sure that all the rubber seals are up all the way and are not sticking down. If sticking, STOP rolling them up and down, contact us immediately and come in. When film has been newly applied, the films surface is very susceptible to sticking to very tight rubbers and pulling them up and down with the movement of the glass. We spray a special polish/cleaner on your film and rectify the condition. If you do not bring the car back immediately and cease the tint rolling the windows up and down you can cause permanent damage to the door panels, windows, motors and window tint.
- Warranty Work – No warranty work will be performed without all your original paperwork. Vehicle must be brought into the shop to have any problem areas inspected prior to scheduling an appropriate installation time and date.
- Product Liability – All products guaranteed to be as specified; All products are scratch resistant not scratch proof. Any scratches to the film caused by rolling the windows up or down after installation is not our responsibility. After we are done with the job we will offer a first time polish and inspection of our work.
- Choosing Film Type & Shade – Our team will only suggest film type and shade you want. If you choose a film that is darker than the legal limit and you receive a ticket for window tint, this is your responsibility and not ours. After the material has been cut, any changes may require an additional cost, above and beyond the original price that was quoted to you, the customer.
- Defroster Lines – When removing tint from your rear windshield we will do everything in our power to save your defroster lines. We do this by using professional grade steamers to soften the glue and keep your defroster lines in tact. There is still a risk even when using steamers your defroster lines will be damaged and we will not be responsible.
Paint Protection Film (PPF)
- About Paint Protection Film The paint protection film is designed to protect your vehicle’s paint from chips, scratches, swirl marks, and is 8 mils thick. PPF is applied to the exterior of your vehicle’s paint. The PPF is warrantied for 10 years from yellowing, staining, cracking, blistering and delamination. The PPF warranty does not cover damage resulting from accidents or from objects that hit or penetrated the film.
- Drying Time Your new paint protection film will take 3 – 4 weeks to fully cure depending on weather conditions. Do not wash your vehicle for 5 days. Vehicles should be returned for inspection within 2-4 weeks.
- Condition of vehicle for paint protection film installation The vehicle cannot have any paint protection coatings on it such as ceramic coatings. These can affect the effectiveness of the adhesion and may cause lifting, bubbles, and other issues. The client is aware that the design of the PPF is for OEM factory paint. The client waives and releases Devine Shine Auto Detail LLC from any warranty or damage claims where a product has been applied to a non-OEM paint surface.
- Paint Paint may lift on repainted panel/OEM paint if improperly prepped and painted. By authorizing Devine Shine Auto Detail LLC to proceed with the install, the client hereby acknowledges the risk, waives any claims against Devine Shine Auto Detail LLC , and agrees that Devine Shine Auto Detail LLC . will not be liable in the event that damage does occur during the installation process.
- Paint Chips PPF is to prevent your vehicle from future paint chip damage. PPF installation over paint chips will look like contamination after the install due the unevenness of the paint surface. We do not recommend touchup on small paint chips due to the aesthetics of the install thereafter.
- Installation All PPF kits are computer cut using cutting software. Pre-cut kits involve stopping short of edges, edges around badges, washers, and other parts. The customer understands that PPF is a sacrificial layer for your car, not a completely invisible or matte layer. Customers may choose to have custom design fit or bulk install for an additional fee.
- Exposed Edges and Seams Although we strive to wrap all edges, some cannot be wrapped. Debris build-up over time on exposed edges/seams will be more visible on white/light-colored vehicles. Partial installs will have more noticeable debris due to exposed edges. We recommend ceramic coating your vehicle to reduce debris build-up. There is no warranty or reapplication of the film due to debris build-up.
- Headlights Headlights are not recommended for PPF installation due to HID feature and exterior coating. By authorizing Devine Shine Auto Detail LLC to proceed with headlight film installation, the customer hereby acknowledges the risk, waives any claims against Devine Shine Auto Detail LLC , and agrees that Devine Shine Auto Detail LLC will not be liable.
- Film, Badge, & Decal Removal Film, badge, and decal removal may cause the paint, glass, and defroster to be damaged. By authorizing Devine Shine Auto Detail LLC to proceed with the removal, the client hereby acknowledges the risk, waives any claims against Devine Shine Auto Detail LLC , and agrees that Devine Shine Auto Detail LLC will not be liable in the event that damage does occur during the removal process.
- Imperfections Though we strive for perfection in our installations, due to the nature of the product, some degree of dust contamination and or minor imperfections are present in every PPF application, also pre-existing flaws, scratches, and rock chips on the paint are often much more noticeable after the PPF is installed. Paint Protection Film will have minor imperfections like orange peel. The used and older vehicle will have more imperfections due to its age.
- Photo Release Authorization Permission – I agree that Devine Shine Auto Detail LLC may use such photographs of me and my property with or without my name and for any lawful purposes, including for example such purposes as publicity, illustration, advertising, and web content.
- Personal Property Not responsible for losses or damage to cars or articles left in cars in case of fire, theft, or any other causes beyond our control.
- Devine Shine auto Detail LLC will not be liable for any damages which are incurred directly or indirectly on the vehicles or operators or passengers of the vehicle.
- I hereby authorize the above services to be done with the necessary material, and hereby grant to you and/or your employees permission for the operation of the vehicle herein described on streets, highways, or elsewhere for the purpose of pick-up and/or delivery. An express mechanic’s lien is hereby acknowledged on the above vehicle to secure the amount of the services done.